About the Role
Standard Chartered Bank Nigeria is currently seeking a dynamic and results-driven Priority Sales & Service Manager to join our Wealth and Retail Banking division in Abuja. In this pivotal role, you will be instrumental in supporting Relationship Managers to acquire, retain, and deepen high-value banking relationships, helping our affluent clients grow, manage, and protect their wealth through tailored financial solutions.
Key Responsibilities- Support C-suite Acquisition Managers in acquiring, retaining, and deepening banking relationships with high-net-worth clients.
- Organize and follow up with leads, complete and record appointments, and efficiently close customer requests.
- Provide exceptional customer service while managing operational risk and adhering to regulatory requirements.
- Keep abreast of market trends, new product offerings, and the latest banking campaigns to deliver superior financial advisory.
- Build long-term relationships to understand clients' financial needs and aspirations throughout their life stages.
- Minimum of a First Degree from a recognized tertiary institution.
- At least 3 years of relevant banking experience, with a strong background in customer service and cash handling.
- Relevant professional certifications including CMFAS and Capital Markets and Financial Advisory Services.
- Completion of mandatory bank training, including regulatory and compliance e-learning modules such as Anti-Money Laundering and Conflict of Interest.
- Exceptional problem-solving, communication, resilience, and collaboration skills.
- Competitive salary aligned with CBN grades for Senior Banking Officer and Assistant Manager positions.
- Opportunities for career growth within a leading international banking franchise.
- Comprehensive training and professional development programs in wealth management.