About the Role
Blossom Dental Clinic and Braces Centre is a leading, modern dental practice with two thriving locations in Port Harcourt, Nigeria. Renowned for our welcoming environment and commitment to clinical excellence, we offer a comprehensive range of family, cosmetic, and orthodontic treatments. We are currently looking for a dynamic and organized Practice Manager to lead our administrative and operational teams, ensuring smooth daily workflows and an outstanding patient experience from start to finish.
Key Responsibilities- Oversee daily administrative and operational functions across both clinic locations in Port Harcourt.
- Manage patient scheduling, front desk operations, and billing processes to maintain high efficiency.
- Supervise, train, and mentor administrative and support staff to foster a collaborative work culture.
- Ensure strict compliance with healthcare regulations, health and safety standards, and clinic policies.
- Handle patient inquiries, feedback, and conflict resolution promptly and professionally.
- Monitor inventory levels for dental supplies and manage vendor relationships effectively.
- Prepare regular operational reports and assist management in achieving financial and growth targets.
- Bachelor's degree in Business Administration, Healthcare Management, or a related field.
- Minimum of 3 to 5 years of proven experience in practice management, preferably within a healthcare or dental setting.
- Exceptional leadership, interpersonal, and communication skills.
- Proficiency in practice management software and Microsoft Office Suite.
- Strong problem-solving abilities and keen attention to detail.
- Residency in Port Harcourt or willingness to commute reliably to both clinic locations.
- Competitive salary commensurate with experience.
- Opportunities for professional growth and leadership development in a modern healthcare setting.
- A supportive, collaborative, and patient-focused work environment.