About the Role
Moniepoint is a leading financial technology company digitizing Africa's real economy by building a robust financial ecosystem for businesses. We provide comprehensive payment, banking, credit, and business management tools designed to help enterprises succeed. We are currently looking for a dedicated POS Technician to join our dynamic hardware team in Osogbo, driving operational excellence across our distribution network.
Key Responsibilities- Manage the end-to-end repair and maintenance process for Point of Sale (POS) and related devices within the hardware department.
- Provide reliable second-level technical support for all hardware-related terminal issues.
- Coordinate and manage Terminal Repair Centers efficiently across our operational network.
- Perform additional duties and special projects as delegated by the Line Manager.
- Minimum of a B.Sc. or HND in a relevant discipline.
- At least 2 years of professional experience in a POS technical or related support role.
- Proven technical ability to troubleshoot and repair PAX, Aisino, Smartpeck, and Topwise terminals.
- Prior experience within the fintech or agency banking sector is a strong advantage.
- Proficient computer skills, including working knowledge of Microsoft Office Suite (Excel, Word, and PowerPoint).
- Exceptional interpersonal, communication, and emotional intelligence skills.
- Self-driven mindset with the ability to take initiative and work effectively with minimal supervision.
- Must currently reside in Osogbo.
- A people-first culture that prioritizes team member well-being, inclusivity, and collaborative growth.
- Continuous learning environment featuring professional development, training, and knowledge-sharing sessions.
- Competitive salary complemented by pension schemes, health insurance, and annual bonuses.