About the Role
Pivotage Consulting is recruiting a dynamic POS Development Officer to join our client's team in the Nigerian fintech and payment solutions sector. In this field-based role, you will play a crucial part in expanding our merchant network, driving Point-of-Sale terminal deployments, and ensuring optimal transaction performance to meet ambitious business targets.
Key Responsibilities- Identify and acquire new merchants and business customers for POS services across assigned territories.
- Promote POS products, services, and value-added fintech solutions to prospective business owners.
- Successfully onboard and activate new merchants while strictly adhering to company policies and KYC regulatory requirements.
- Build, nurture, and maintain strong professional relationships with both existing and prospective merchants.
- Monitor daily POS usage, transaction volumes, and overall merchant terminal performance.
- Identify inactive or underperforming terminals and implement effective strategies to boost utilization.
- Promptly resolve or escalate technical and transactional issues relating to POS terminals.
- Conduct continuous market research to uncover new business opportunities and stay ahead of competitive fintech trends.
- Consistently achieve assigned sales, merchant acquisition, activation, and transaction volume targets.
- Collaborate closely with operations, customer service, and technical support teams to guarantee seamless service delivery.
- Bachelor’s degree or equivalent academic qualification from a recognized institution.
- 1 to 3 years of hands-on experience in sales, business development, fintech, banking, or POS operations.
- Strong interpersonal, communication, negotiation, and relationship-management skills.
- Deep understanding of the Nigerian POS and fintech product landscape.
- Highly target-driven, proactive, resilient, and deeply customer-focused.
- Ability to work independently, thrive in the field, and manage time effectively.
- Proficiency in basic data analysis and regular report writing.
- Competitive salary with attractive performance-based sales bonuses and incentives.
- Comprehensive health insurance coverage.
- Opportunities for professional growth and rapid career advancement within the fintech space.
- Dynamic, collaborative, and supportive work environment.