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Porter

EKO Hotels & Suites | Lagos, Nigeria

Full-Time Posted 3 weeks ago 4 views

About the Role

Eko Hotels & Suites is a luxurious 5-star hotel committed to providing exceptional guest experiences, ensuring the well-being of our employees, and protecting the environment. We are currently looking for a reliable, customer-oriented Porter to join our dynamic front-of-house team. In this role, you will be the first point of contact for many of our esteemed guests, creating a welcoming and professional first impression.

Key Responsibilities
  • Greet guests warmly upon arrival and departure with exceptional hospitality.
  • Handle guest luggage with care during check-in, check-out, and storage.
  • Assist guests with inquiries, providing accurate information about hotel amenities and local attractions.
  • Maintain the cleanliness and orderliness of the lobby, entrance, and luggage storage areas.
  • Coordinate with the front desk and concierge teams to ensure seamless guest transitions.
  • Perform errands and other related duties as assigned by management.
Qualifications
  • Minimum of WAEC/SSCE or equivalent educational qualification.
  • At least 1-2 years of experience in a similar role, preferably within the hospitality or service industry.
  • Strong communication and interpersonal skills.
  • Customer-focused, approachable, and service-oriented demeanor.
  • Physically fit and able to stand for extended periods and lift heavy items.
  • Previous experience in a hotel environment is a distinct advantage.
Benefits
  • Competitive salary with opportunities for career growth.
  • Comprehensive health insurance and wellness programs.
  • Staff meals and uniform provided.
  • Training and professional development in a world-class 5-star hotel environment.

Skills

Customer Service Luggage Handling Communication Guest Relations Physical Stamina Hospitality Operations
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