About the Role
Sun King is the world's leading off-grid solar energy company, providing innovative, reliable, and affordable energy to over 82 million customers across Africa and Asia. We are currently looking for a driven Phone Business Manager - Retail to lead our retail operations and expand our market presence across Nigeria.
Key Responsibilities- Own regional sales delivery across all Sun King Shops and Partner Stores by tracking daily performance and swiftly addressing unproductive outlets.
- Recruit, onboard, and supervise Phone Sales Executives (PSEs), ensuring timely certifications and conducting structured coaching sessions.
- Maintain high origination quality, monitor customer screening, and manage store-level collections to minimize default risks.
- Oversee end-to-end inventory management, stock reconciliation, and brand merchandising compliance across all retail locations.
- Build and maintain strong relationships with partner store owners while coordinating with regional channels to prevent market cannibalization.
- Bachelor's degree or HND in a business-related discipline with at least 4 years of experience in retail sales, telecommunications, or multi-store operations.
- Demonstrated experience in managing in-store sales staff across multiple geographic locations.
- Familiarity with Pay-As-You-Go (PAYG), device financing, or installment-credit models targeting low-income segments.
- Strong digital literacy, including proficiency in CRM software, data analytics tools, and inventory management systems.
- Excellent communication, data-driven problem-solving, and relationship-management abilities.
- Accelerated professional growth within a high-impact, rapidly expanding global renewable energy sector.
- Collaborative, open-minded, and multicultural work environment driven by innovation and social responsibility.
- Access to structured, tailored learning and leadership development through the Sun King Center for Leadership.