Phone Business Manager - North Zone

Sun King (Formerly Greenlight Planet) | Lagos, Nigeria

Full-Time Posted 1 day ago 0 views

About the Role

Sun King is the world's leading off-grid solar energy company, providing innovative, reliable, and affordable power to over 82 million customers across Africa and Asia. We are looking for an ambitious and results-driven Phone Business Manager to spearhead the launch and scale of our retail Pay-As-You-Go (PAYG) phone business across the North Zone in Nigeria. In this critical leadership role, you will build and direct a high-performing national team tasked with managing onboarded retail outlets, maximizing sales volume, and ensuring robust customer repayment collections.

Key Responsibilities
  • Build, coach, and manage a high-performing national PAYG Phone sales team to drive rapid market penetration.
  • Develop and execute comprehensive retail expansion strategies, setting clear targets for outlet onboarding, revenue generation, and portfolio health.
  • Drive the rapid onboarding of local shops, kiosks, and electronics stores while fostering strong relationships with retail partners.
  • Implement rigorous tracking systems for customer repayments in collaboration with finance and credit risk teams to minimize arrears and defaults.
  • Manage inventory forecasting, supply chain logistics, and brand merchandising compliance across all retail locations.
  • Utilize advanced CRM and sales technologies to track performance metrics and deliver data-driven reports to senior management.
Qualifications
  • Bachelor's degree in Business Administration, Sales, Marketing, or a related discipline.
  • Minimum of 6 years of professional sales experience, with at least 3 years in a national sales management capacity.
  • Proven, hands-on expertise in managing PAYG, microfinance, or consumer goods sold through installment credit plans.
  • Demonstrated success in building, training, and managing dispersed field sales teams within Nigeria.
  • Deep understanding of credit management, collections processes, and low-income consumer markets.
  • Strong data interpretation skills with high attention to detail and the ability to travel extensively up to 70% of the time.
Benefits
  • Competitive salary with performance-based incentives.
  • Opportunity to work with a mission-driven global leader in renewable energy and financial inclusion.
  • Comprehensive health coverage and professional development opportunities.
  • Dynamic, fast-paced work environment with a talented and passionate team.

Skills

Sales Management PAYG Operations Credit Risk Management Retail Network Development Team Leadership Collections Data Analysis B2B Sales
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