About the Role
Sun King is the world's leading off-grid solar energy company, providing reliable power to over 82 million customers across Africa and Asia. We are currently looking for a dynamic and results-driven Phone Business Manager to take full strategic and tactical accountability for our B2C PayGo Phone business across the East Zone in Nigeria. Reporting directly to the Country Business Manager, you will manage zonal and area teams to increase agent productivity, drive revenue growth, and maintain strict credit quality targets.
Key Responsibilities- Translate national B2C PayGo Phone strategies into actionable regional execution plans to achieve zonal revenue and market penetration targets.
- Manage, mentor, and evaluate Area Phone Business Managers and zonal sales teams to ensure optimal performance against KPIs.
- Drive the recruitment, onboarding, activation, and retention of high-performing PayGo phone-selling agents across all assigned regions.
- Own the end-to-end sales cycle, encompassing agent management, customer acquisition, and rigorous repayment collections.
- Partner closely with Finance and Credit Risk teams to monitor repayment data, minimize arrears, and enforce PAR30 credit discipline.
- Oversee channel profitability through disciplined cost management, pricing strategy adherence, and last-mile inventory control.
- Bachelor's Degree in Business Administration, Sales, Marketing, or a related field.
- Minimum of 6 years of sales experience, including at least 3 years in a regional sales management capacity.
- Proven hands-on expertise in Pay-As-You-Go (PAYG) products, microfinance, or consumer goods sold via installment plans.
- Deep comprehension of credit management and collections processes within low-income consumer segments.
- Strong territorial sales background covering the East, Edo, Delta, and South-East/South-South Nigerian states.
- Proficiency in data analysis tools like Excel and CRMs, with the ability to travel extensively up to 70% of the time.
- Competitive salary and performance-based incentive structures.
- Opportunity to work with a fast-growing, mission-driven global leader in renewable energy.
- Comprehensive health insurance and professional development opportunities.
- Collaborative and impact-oriented work environment with a talented team.