About the Role
We are seeking a structured and systems-oriented People and Systems Manager for a premier bridal fashion brand in partnership with WAVE. In this hybrid role, you will build and manage the robust processes, administrative structures, and human resource frameworks necessary for the business to scale efficiently. You will leverage platforms like Zoho to automate workflows, integrate business systems, and cultivate a high-performing, accountable team.
Key Responsibilities- Own the implementation, integration, and daily administration of Zoho or comparable enterprise management platforms to automate workflows across CRM, HR, and sales.
- Coordinate day-to-day business operations, maintain operational dashboards, and document comprehensive Standard Operating Procedures (SOPs).
- Manage the complete employee lifecycle, including recruitment, onboarding, performance management, employee relations, and professional development.
- Design and execute training calendars, addressing capability gaps across product knowledge, customer service, and operational standards.
- Oversee general office administration, vendor relationships, procurement tracking, and compliance with company policies.
- Bachelor's degree in Business Administration, Human Resources, Information Systems, or a related field.
- 3 to 4 years of professional experience spanning business operations, HR management, and process improvement.
- Hands-on experience configuring and administering Zoho applications or similar integrated business software.
- Demonstrated success in process mapping, workflow automation, and change management.
- Exceptional organizational, communication, and project management capabilities, with experience in retail or fashion being an added advantage.
- Competitive salary package with performance-based incentives.
- Flexible hybrid work schedule supporting work-life balance.
- Opportunities for professional growth and leadership development in a dynamic, high-growth luxury sector.