About the Role
Brilliant Performance Solutions Limited is seeking a dynamic and detail-oriented Operations Supervisor to oversee our daily facility and property operations. In this vital role, you will ensure seamless service delivery, maintain high standards of building compliance, and lead a dedicated team to achieve operational excellence in a fast-paced environment.
Key Responsibilities- Process tenant applications, negotiate leases, and manage rental rates effectively.
- Enforce property rules and ensure full compliance with local, state, and federal regulations.
- Establish comprehensive maintenance and staff schedules to optimize workflow.
- Hire, train, supervise, and evaluate operational and administrative staff.
- Collect rent, handle security deposits, and maintain accurate tenant accounts.
- Investigate tenant complaints and resolve conflicts promptly and professionally.
- Plan and oversee property renovations, routine maintenance, repairs, and vendor services.
- Manage critical facility equipment, including generators and room amenities.
- Oversee administrative tasks, assist with tax filing, and generate daily, weekly, and monthly reports on occupancy, power usage, and diesel consumption.
- Minimum of an OND, HND, or B.Sc in a related discipline.
- At least 3 years of proven experience in apartment or hotel operations management.
- Proficiency in Microsoft Office applications is required.
- Familiarity with hotel operational software or property management systems is a distinct advantage.
- Strong leadership, conflict resolution, and organizational skills.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and career advancement.
- A collaborative and supportive work environment.