About the Role
FMR Agency is seeking a smart, organized, and proactive Operations Officer to support the day-to-day internal operations of our client's business. In this role, you will be instrumental in ensuring seamless logistics and administrative processes within a fast-paced environment. If you possess a keen eye for detail, strong computer literacy, and a passion for operational excellence, we want to hear from you.
Key Responsibilities- Support the daily operational and logistical activities of the company efficiently.
- Assist with preparing, organizing, and maintaining up-to-date operational documents and records.
- Enter, update, and manage shipment and customer information accurately using company computer systems.
- Communicate professionally with customers, vendors, transporters, clearing agents, and relevant stakeholders.
- Provide clients with timely updates regarding shipments, deliveries, and ongoing operational activities.
- Monitor shipment movements closely and follow up promptly on outstanding operational matters.
- Assist with scheduling pickups, deliveries, and coordinating other core logistics activities.
- Prepare routine reports, business correspondence, invoices, and necessary operational documentation.
- Collaborate closely with management and team members to quickly resolve operational bottlenecks.
- Maintain strict confidentiality and high standards of professionalism when handling company and customer information.
- Minimum of OND, HND, or B.Sc in a relevant field of study.
- Previous working experience in operations, logistics, freight forwarding, customer service, or administration is a strong advantage.
- Proficiency in computer applications, particularly Microsoft Word, Excel, email systems, and internet tools.
- Strong verbal and written communication skills with a professional demeanor.
- Excellent organizational, time-management, and multitasking abilities under minimal supervision.
- Strong attention to detail, accuracy, and problem-solving skills.
- Proactive attitude with a strong willingness to learn new systems and processes quickly.
- Candidates residing close to the company's office location will have an added advantage.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and career advancement in logistics and operations.
- A collaborative, dynamic, and supportive work environment.