About the Role
The People Practice is partnering with a premier bespoke catering brand to recruit a dynamic and results-driven Operations Manager in Nigeria. In this vital role, you will oversee day-to-day operations, bridging the gap between high-level strategy and seamless execution. You will manage systems, staff, inventory, and workflows to ensure exceptional food production quality, workplace safety, and maximized profitability in a fast-paced environment.
Key Responsibilities- Develop and implement robust systems to monitor inventory, minimise waste, and meet operational demands.
- Oversee daily catering operations to guarantee seamless workflow, punctuality, and flawless task execution.
- Plan projects, large-scale events, prep schedules, and operational timelines proactively to eliminate bottlenecks.
- Manage kitchen and operational staff effectively through clear scheduling, delegation, and performance monitoring.
- Deliver comprehensive weekly reports on operational efficiency, resource allocation, and performance metrics.
- Identify operational challenges swiftly and implement practical, immediate solutions.
- Maintain strict standards of hygiene, cleanliness, safety, and regulatory compliance across all workstations.
- Coordinate with vendors and suppliers to negotiate terms, manage supply levels, and prevent stockouts.
- Continuously refine operational processes to elevate productivity and enhance overall customer satisfaction.
- B.Sc. or M.Sc. in Business Administration, Management, or a related field; an MBA is an added advantage.
- Minimum of 4 to 5 years of proven experience in operations management, ideally within the food manufacturing, hospitality, or retail sectors.
- Exceptional leadership, communication, and interpersonal skills with a proven ability to manage diverse teams.
- Demonstrated expertise in inventory management, cost control, budgeting, and waste reduction.
- Strong proficiency in operational planning, scheduling tools, and detailed reporting.
- Unwavering attention to detail and the ability to thrive calmly under intense pressure.
- Competitive salary and performance-based incentives.
- Opportunities for professional growth and leadership development within a scaling enterprise.
- A collaborative, fast-paced, and dynamic work culture that rewards excellence.