About the Role
First Excelsia, a leading Human Resources and Management consulting firm, is partnering with an esteemed indigenous fashion house to hire an experienced, dynamic Female Operations Manager. In this pivotal role, you will be responsible for driving operational excellence, streamlining business processes, and ensuring seamless workflow across all departments to achieve our client's strategic growth objectives.
Key Responsibilities- Oversee and improve operational processes to enhance overall business efficiency and productivity.
- Collaborate with cross-functional teams to ensure seamless daily workflow and service delivery.
- Implement strategic initiatives to meet organizational goals and exceed customer expectations.
- Monitor and analyze key performance indicators (KPIs) to drive continuous operational improvement.
- Identify areas for business optimization and implement innovative, cost-effective solutions.
- Foster a positive, highly collaborative, and productive work environment.
- Provide comprehensive administrative support to various departments as required.
- Process invoices, purchase orders, and other essential financial documents accurately.
- Maintain and update databases and spreadsheets, including customer information and inventory records.
- Manage professional correspondence by answering phone calls and responding to emails in a timely manner.
- Bachelor’s degree in Business Management, Administration, or a related field.
- Minimum of 5 years of proven professional experience in operations management or business administration.
- Prior working experience or deep familiarity with the fashion industry is a distinct advantage.
- Strong organizational, multitasking, and time management skills.
- Excellent verbal and written communication and interpersonal skills.
- Proficiency in Microsoft Office Suite including Word, Excel, and PowerPoint.
- Highly detail-oriented with the ability to work independently and manage tasks with minimal supervision.
- Competitive salary package commensurate with industry standards.
- Opportunities for professional growth and career advancement within a dynamic sector.
- Health insurance and other attractive employee welfare packages.
- A collaborative and creative work environment within the thriving Nigerian fashion industry.