Operations Lead

T.O.N Corporate Services | Lagos, Nigeria

Full-Time Posted 1 day ago 0 views

About the Role

T.O.N Corporate Services is a premier business management firm dedicated to helping startups thrive through comprehensive corporate solutions, including legal, HR, accounting, and marketing services. We are currently seeking a dynamic and results-driven Operations Lead to oversee our day-to-day delivery operations, ensure seamless project execution, and drive operational excellence across all client engagements in Nigeria.

Key Responsibilities
  • Lead day-to-day delivery operations and oversee client projects from the initial briefing stage through to successful completion.
  • Assign project ownership, track strict deadlines, monitor task dependencies, and ensure optimal team workload and capacity.
  • Facilitate weekly planning and operational check-in meetings to maintain high alignment across cross-functional teams.
  • Coordinate multidisciplinary teams including creative, account management, growth, and external partners.
  • Establish rigorous quality checkpoints to guarantee all final deliverables meet exceptional professional standards.
  • Identify recurring delivery bottlenecks and implement proactive corrective actions to enhance overall productivity.
Qualifications
  • Bachelor degree in Business Administration, Management, Project Management, Operations, or a related field.
  • 4 to 6 plus years of relevant professional experience in operations, agency project delivery, or client services environments.
  • Demonstrated expertise in managing multiple complex projects, tight deadlines, and diverse stakeholder groups.
  • Proven ability to coordinate multidisciplinary teams in a fast-paced corporate setting.
  • Relevant professional certifications in project or operations management will be considered a strong advantage.
Benefits
  • Competitive salary package with performance-based incentives.
  • Opportunities for rapid career progression within a fast-growing business management firm.
  • Comprehensive health insurance coverage and professional development stipends.
  • A collaborative, innovative, and supportive work culture that values initiative and leadership.

Skills

Operations Management Project Management Resource Allocation Cross-functional Leadership Client Service Delivery Quality Assurance
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