About the Role
Workium is an international recruitment, staffing, and employment-services organization operating across the UK and Nigeria, dedicated to connecting professionals with global opportunities. We are looking for a highly organized and proactive Operations Assistant to manage our centralized CRM, ensuring seamless backend workflows, accurate data entry, and efficient processing across our candidate, agency, and business operations.
Key Responsibilities- Manage Workium's CRM daily, processing updates and requests for candidates, partner agencies, and business accounts.
- Monitor application workflows and move records through appropriate pipeline stages to prevent delays.
- Review submitted profiles, documents, and records for completeness and accuracy, escalating issues when necessary.
- Support agency onboarding, partner-account setups, and track outstanding operational requirements.
- Monitor payment records, update invoice statuses, and assist with operational reconciliation.
- Handle digital documentation securely, ensuring sensitive information remains strictly confidential.
- Extremely detail-oriented with strong organizational and multitasking abilities.
- Fast and accurate data entry skills with proficiency in spreadsheets and CRM software.
- Strong written communication skills in English for internal and external correspondence.
- Previous experience in CRM administration, recruitment operations, data entry, or customer support is an advantage.
- Ability to work independently, follow strict processes, and proactively solve problems.
- Competitive salary package with performance incentives.
- Opportunity to build a career in international mobility and global workforce development.
- Dynamic, collaborative work environment with continuous learning and software training.