About the Role
CleanAce is Africa’s only ISO 9001:2015 Certified Cleaning Business and a leading one-stop franchise for total fabricare, laundry equipment, and supplies with a rich heritage spanning three generations. We are currently offering an exciting Primary Assignment (PPA) opportunity for a dynamic and service-oriented NYSC Corps Member to join our growing team as a Customer Relations Officer Intern.
Key Responsibilities- Serve as the primary point of contact for customer inquiries, feedback, and support via phone, email, and in-person visits.
- Manage customer onboarding, service requests, and order tracking efficiently using company systems.
- Resolve customer complaints promptly and professionally to ensure high satisfaction and retention rates.
- Maintain accurate records of customer interactions, transactions, and service updates.
- Collaborate with operations and production teams to ensure seamless service delivery for all clients.
- Must be a current NYSC Corps Member with at least 10 months remaining in service.
- Open to graduates from any discipline with a strong passion for customer service and relationship management.
- Reside in close proximity to Lagos Island or be willing to commute easily.
- Possess excellent verbal and written communication skills.
- Demonstrate strong problem-solving abilities and a professional, approachable demeanor.
- Gain hands-on corporate experience in customer relations within an ISO-certified organization.
- Enjoy a conducive and professional working environment that fosters learning and career growth.
- Receive monthly NYSC PPA stipend and performance-based allowances.
- Build a strong professional network and potential career opportunities post-service.