About the Role
One Acre Fund is a renowned nonprofit organization dedicated to supplying smallholder farmers with asset-based financing and agricultural training services to drastically reduce hunger and poverty. We are currently seeking a dynamic and skilled Nigeria Client Database Management Coordinator to join our growing team. In this role, you will play a vital part in overseeing full client data lifecycles, maintaining precise databases, and driving operational efficiency to support our mission of empowering rural farmers.
Key Responsibilities- Oversee full client data lifecycles from initial enrollment through final repayment stages while ensuring absolute data accuracy.
- Directly manage a team of 3 to 4 Client Database Management Data Officers and supervise temporary data entry casuals during peak periods.
- Evaluate, design, and implement system improvements for managing client repayments and resolving discrepancies.
- Conduct periodic financial reconciliations between bank records and internal client databases to maintain strict compliance.
- Fulfill data analysis requests from partner departments and maintain a 100% Service Level Agreement standard.
- 1 to 2 years of professional experience working with databases, data warehousing, and SQL.
- Advanced data analysis capabilities, including expert-level proficiency in Microsoft Excel and Google Sheets.
- Strong background in leadership and people management, with proven experience coaching teams and delegating tasks.
- Familiarity with accounting or bookkeeping principles, alongside a strong understanding of organizational policies.
- Exceptional work planning, organizational, and multitasking skills with a high degree of accuracy.
- Comprehensive health insurance coverage for peace of mind.
- Generous paid time off and flexible holiday policies.
- Dedicated career growth, regular mentorship, and continuous professional development opportunities.