About the Role
Maurice Xandra Solutions is a premier management consulting firm providing exceptional HR, management, and process improvement services. On behalf of our client, a leading microfinance bank in Lagos, we are seeking a strategic and results-driven Merchant Business Manager to spearhead the expansion and profitability of our merchant banking division. In this pivotal role, you will champion SME and medium-sized business acquisition, oversee merchant deposits and lending, and accelerate the deployment of innovative payment solutions and POS terminals to maximize transaction volumes and overall business growth.
Key Responsibilities- Develop and execute comprehensive strategies to accelerate merchant banking growth, deposits, and loan disbursements across target markets.
- Lead targeted acquisition campaigns for SMEs and medium-sized businesses, significantly expanding the bank's merchant customer base.
- Drive merchant account growth, strategic POS terminal deployment, and active, continuous usage of digital payment solutions.
- Design and implement initiatives to enhance merchant engagement, boost transaction volumes, and foster rapid product adoption.
- Manage merchant lending solutions effectively while maintaining rigorous credit risk management and optimal portfolio quality.
- Collaborate cross-functionally with internal teams to refine digital banking, payment gateway services, and transaction management platforms.
- Identify untapped market opportunities to expand merchant deposits, credit facilities, and complementary banking services.
- Track and evaluate business performance against key performance indicators, including merchant acquisition, deposits, loans, POS utilization, and profitability.
- Ensure strict adherence to all applicable regulatory frameworks, internal risk policies, and operational guidelines.
- Bachelor's degree in Finance, Banking, Business Administration, or a related discipline; an MBA or relevant professional certification is a strong advantage.
- Minimum of 8 to 10 years of robust experience in merchant banking, SME banking, or payment processing, featuring at least 5 years in a senior leadership capacity.
- Comprehensive domain knowledge of merchant banking products, digital payment ecosystems, and credit risk management frameworks.
- Demonstrated track record of successfully driving business development, merchant acquisition, deposit mobilization, and loan portfolio growth.
- Exceptional leadership, relationship management, negotiation, and strategic planning competencies.
- Strong commercial acumen with the ability to consistently achieve and exceed ambitious business performance targets.
- Competitive salary and performance-based incentive structures.
- Comprehensive health insurance coverage for self and dependents.
- Opportunities for professional development and career advancement within a leading financial institution.
- Dynamic, collaborative, and growth-oriented work environment in Lagos.