About the Role
Total Data Limited (TDL), a well-established full-service internet provider operating since 1994, is seeking an experienced Marketing & Client Relation Manager to join our team in Nigeria. In this pivotal role, you will run a comprehensive marketing and client services framework, champion our brand identity, and drive revenue growth through strategic client acquisition and retention.
Key Responsibilities- Identify and establish strategic alliances to deepen TDL market share and expand into new markets.
- Market tailored managed dedicated server and hosting solutions to existing and prospective clients.
- Collaborate with internal departments to ensure prompt service delivery and high client satisfaction ratings.
- Develop and implement integrated brand management, corporate communications, advertising, and PR campaigns.
- Manage the company social media platforms and oversee digital marketing engagement and followership growth.
- Organize marketing campaigns, adapt business strategies, and optimize service pricing for target markets.
- Strategically network with statutory bodies and key industry players while ensuring information security compliance.
- Tender periodic reports on marketing growth, social media impact, and business development metrics.
- Proven experience in business development, client relationship management, and strategic marketing.
- Strong understanding of service and product development, financial analysis, and CRM platforms.
- Excellent written and oral communication skills with a strong customer focus.
- Exceptional interpersonal, negotiation, reasoning, and analytical skills.
- Proficiency in Microsoft Suite and general IT appreciation.
- Resourcefulness, resilience, empathy, and strong time-management capabilities.
- Competitive salary package commensurate with industry standards.
- Opportunities for professional growth within a pioneering internet service provider.
- Collaborative, supportive, and dynamic work environment.