About the Role
TeamAce Limited is seeking a proactive and results-driven Market Relationship Officer to join our vibrant team in Nigeria. In this field-based role, you will play a crucial part in expanding our financial services reach by engaging directly with SMEs, traders, and business owners. If you possess a strong background in sales, microfinance, or lending and thrive in a target-driven environment, this is an excellent opportunity to grow your career with a forward-thinking organization.
Key Responsibilities- Identify and acquire prospective customers through daily field visits, referrals, and strategic engagement with traders, market associations, and SMEs.
- Promote, market, and sell the institution’s bespoke loan products to eligible business owners.
- Build and maintain strong, lasting relationships with market leaders, merchants, and small business stakeholders.
- Generate quality leads, assess customer business activities and repayment capacity, and support seamless loan application and disbursement processes.
- Manage an assigned customer portfolio, maintaining regular communication with borrowers to ensure satisfaction.
- Follow up on repayment schedules, support collection efforts, and escalate overdue payments in line with company policies.
- Identify opportunities for repeat business, customer retention, referrals, and overall portfolio growth.
- Maintain accurate daily records of sales activities, customer information, loan applications, and performance reports.
- Minimum of an OND qualification or equivalent relevant professional experience.
- 1 to 2 years of proven experience in field sales, preferably focusing on loan products, microfinance, fintech lending, or related financial services.
- Sound knowledge of local market dynamics and established relationships with traders, SMEs, and business owners.
- Strong customer acquisition, sales, negotiation, and relationship management skills.
- Demonstrated ability to work independently in a dynamic, field-based, and target-driven environment.
- Excellent interpersonal and communication skills with meticulous attention to detail for sales record-keeping.
- Competitive salary with attractive performance-based sales bonuses and commissions.
- Comprehensive health insurance coverage and wellness support.
- Opportunities for professional growth, career advancement, and continuous skills development.
- A collaborative and dynamic work culture that empowers you to succeed.