About the Role
Renmoney is seeking a curious and analytical Market Intelligence & Insights Analyst to join our expanding team in Lagos, Nigeria. In this role, you will work closely with the MI&I Manager to uncover consumer trends, behaviors, and competitive dynamics shaping the fintech landscape. We offer comprehensive training in research methodologies, making this an incredible opportunity for professionals looking to build a strategic career in consumer insights.
Key Responsibilities- Assist in designing, scripting, and deploying customer surveys to measure satisfaction, product usage, and emerging market trends.
- Conduct customer interviews, focus groups, and usability tests to uncover the drivers behind customer behaviors.
- Analyze raw data from surveys and internal metrics to translate findings into actionable business insights.
- Monitor the Nigerian fintech and lending landscape to track competitor products, marketing campaigns, and positioning.
- Co-create engaging reports and presentations for cross-functional teams including Product, Marketing, and Management.
- Prior experience in Customer Experience, Data Analytics, Product, Operations, or related fields is an advantage.
- Strong understanding of financial services, customer bases, and general business operations.
- Insatiable curiosity with a passion for understanding customer behavior and market trends.
- Proficiency in basic data manipulation tools such as Excel or Google Sheets.
- Exceptional written and verbal communication skills with the ability to simplify complex data.
- Comprehensive, hands-on mentorship and exposure to advanced market research methodologies.
- Directly influence future products, marketing campaigns, and customer experience initiatives.
- Competitive compensation package within a fast-paced, innovative fintech environment.
- Accelerated career growth and opportunities to build valuable skills in consumer psychology and data strategy.