About the Role
Whip Smart Service Providers Limited is seeking a dynamic, proactive, and reliable Manager to oversee the daily operations of our Lekki branch. In this vital role, you will coordinate staff, manage customer relationships, and ensure our workplace operates with the highest efficiency and professionalism. If you possess strong leadership capabilities and a passion for exceptional service, we invite you to apply.
Key Responsibilities- Distribute and coordinate tasks among stylists and team members to maintain an efficient workflow.
- Supervise staff performance, ensuring all assigned duties are completed effectively and on schedule.
- Manage customer relationships, delivering high standards of service and addressing enquiries or complaints professionally.
- Maintain accurate stock records, manage inventory, and monitor product availability.
- Handle general filing, documentation, and coordinate logistics for timely item delivery.
- Ensure the workplace remains clean, organized, and properly maintained with functioning equipment.
- Identify operational challenges proactively and provide regular progress updates to upper management.
- Minimum of an OND or BSc in a relevant field.
- Previous experience in a managerial, supervisory, salon, beauty, retail, or customer service role.
- Strong organizational, administrative, and multitasking abilities.
- Basic computer literacy with excellent record-keeping skills.
- Exceptional interpersonal, communication, and problem-solving skills.
- Competitive salary package ranging from NGN 250,000 to NGN 300,000 monthly.
- Structured working hours from Monday to Saturday, 9:00 AM to 7:00 PM.
- Opportunities for professional growth within a reputable and expanding organization.