Manager

About the Role

GiftsBySisi is a premier, Lagos-based gifting company founded in 2020 that specializes in curated, hand-wrapped, and personalized gifts. Built on the core belief that a gift should feel intimate and significant, we transform ordinary deliveries into thoughtful, memorable moments for both individuals and corporate brands. We are currently looking for a proactive, organized, and experienced Manager to oversee our daily operations and support the continued growth of our business in Lagos.

• Oversee day-to-day operations across sales, marketing, production, and logistics to ensure seamless workflow.
• Manage, supervise, and support team members while monitoring performance, setting goals, and ensuring accountability.
• Maintain exceptionally high standards of customer service and satisfaction.
• Implement and improve operational systems, internal policies, and business processes.
• Liaise effectively with suppliers, vendors, and external service providers.
• Prepare regular reports and provide actionable insights to the business owner.
• Ensure a clean, organized, and highly productive work environment at our Surulere location.
• Support overall business growth and actively execute strategic marketing and operational initiatives.

• HND or BSc degree in Business Administration, Management, Marketing, or a related field.
• Minimum of 1 year of experience in a related field, with prior managerial or supervisory experience being a strong advantage.
• Strong leadership, interpersonal, and people management skills.
• Excellent organizational, multitasking, and time management abilities.
• Effective communication and advanced problem-solving skills.
• Proficiency in basic computer applications, including Google Workspace and Microsoft Excel.
• Ability to work independently, exercise sound judgment, and make critical decisions.
• A proactive, hands-on, and results-driven mindset with a passion for retail and gifting.
• Must be willing and able to work on-site from our store in Surulere, Lagos.

• Competitive salary aligned with industry standards.
• Exciting opportunities for professional development and career growth.
• A supportive, collaborative, and friendly work environment.
• Comprehensive exposure to diverse areas of retail business management.
• An opportunity to be an integral part of a fast-growing, dynamic, and creative brand.

Skills