About the Role
Biz Afric Solutions is recruiting a proactive and results-driven Local Customer Acquisition Officer to support our client, a leading technology-enabled visa orchestration company. As the company expands its footprint across Nigeria and West Africa, this role plays a pivotal part in identifying prospective travelers, building strategic local partnerships, and converting enquiries into completed, paid applications through our innovative digital platform.
Key Responsibilities- Identify and engage prospective customers through local networks, businesses, community groups, and strategic referral partners.
- Distribute unique referral links and codes offering first-time customers an exclusive 5 percent discount on service fees.
- Guide prospective applicants through the initial stages of starting their visa application on the digital platform.
- Manage and nurture leads consistently, ensuring timely follow-ups from initial inquiry to final payment.
- Maintain accurate lead tracking and customer data within the company customer management system.
- Clearly communicate pricing, platform features, and support services while upholding strict compliance and ethical standards.
- Build and sustain long-term relationships with individuals and businesses capable of driving continuous customer referrals.
- Consistently achieve and exceed monthly customer acquisition and conversion targets.
- Proven ability in sales, customer acquisition, field marketing, or a related customer-facing role.
- Exceptional relationship-building skills with strong confidence in public engagement and networking.
- Highly organized, reliable, and comfortable working in a target-driven environment with minimal supervision.
- Proficient in using smartphones and basic digital tools for lead tracking and customer management.
- Prior experience working within a travel agency, tourism sector, or visa processing environment is a strong advantage.
- Strong attention to detail with impeccable verbal and written communication skills in English.
- Competitive performance-based compensation structure with attractive incentives.
- Opportunity to gain valuable industry experience in the fast-growing travel technology sector.
- Comprehensive training and ongoing professional support to ensure your success.
- Dynamic, collaborative work environment with clear pathways for career advancement.