About the Role
Jaza Energy is the last mile energy company building innovative solar energy charging stations and renting batteries in off-grid communities. We are looking for an entrepreneurial and results-driven Hub Manager to lead the launch of new hubs in Abia, Nigeria, while driving profitability, customer acquisition, and exceptional operational standards.
Key Responsibilities- Drive customer acquisition initiatives to achieve target active customer metrics through direct field sales and door-to-door campaigns.
- Manage customer retention, proactively address churn, and boost monthly recurring revenue through membership renewals and adaptations.
- Take full ownership of hub profitability, ensuring revenue balance and strict compliance with inventory and asset management metrics.
- Recruit, train, coach, and lead frontline team members (Jaza Stars) on sales pitches, customer service excellence, and standard operating procedures.
- Collaborate with regional coordinators to resolve operational challenges and present actionable growth plans during hyper-care meetings.
- Bachelor's degree or equivalent in Sales, Business Administration, Marketing, or a related discipline.
- Minimum of 5 years of professional experience in sales, customer relations, entrepreneurship, or retail operations.
- Demonstrated leadership capabilities with a proven track record of recruiting, managing, and training high-performing teams.
- Strong analytical and data-driven decision-making skills with excellent interpersonal and communication abilities.
- Deep passion for renewable energy and empowering local communities by expanding energy access.
- Competitive salary with performance-based incentives.
- Opportunity to work at the forefront of the renewable energy sector in Nigeria.
- Comprehensive leadership training and career advancement pathways.
- Direct impact on driving sustainable energy access and women's employment in off-grid communities.