About the Role
Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products quality, operating from our bustling headquarters in Lagos, Nigeria. We are currently seeking a dynamic and experienced HR Specialist to oversee HMO Administration and HR Shared Services.
Key Responsibilities- Administer the organisation's comprehensive employee medical and HMO programmes, acting as the primary liaison between employees, HMOs, and healthcare providers.
- Resolve escalated employee medical-service issues promptly and monitor service delivery to ensure compliance with established Service Level Agreements.
- Maintain accurate employee HMO records, track healthcare utilisation, and generate insightful periodic reports for management review.
- Coordinate employee welfare programmes, expatriate leave administration, and local or international travel logistics.
- Collaborate with internal stakeholders to drive continuous process improvements, enhancing the overall employee experience and cost effectiveness.
- Bachelor Degree in Human Resources, Business Administration, Social Sciences, Humanities, or a related discipline.
- Postgraduate qualification in Business Administration, Management Sciences, or Human Resources is an added advantage.
- Minimum of 9 years of relevant professional experience in HR Shared Services, Employee Services, or HR Operations.
- Strong expertise in HMO administration, vendor management, stakeholder engagement, and advanced Microsoft Excel.
- Exceptional problem-solving capabilities, communication skills, and a proven ability to thrive within a fast-paced matrix organisation.
- Competitive salary package with comprehensive medical and healthcare coverage.
- Opportunities for professional growth and career advancement within Africa's leading conglomerate.
- Dynamic, collaborative work environment in the heart of Lagos with a focus on employee well-being.