About the Role
De Santiago Milan Hotel and Suites, a premier luxury destination known for its elegance, top-tier corporate facilities, and exceptional guest service, is seeking a dynamic and results-driven Hotel Sales Manager. In this pivotal role, you will spearhead revenue generation through strategic account management and aggressive new business development, specifically targeting the bustling Lagos corporate and hospitality market to ensure maximum occupancy and profitability.
Key Responsibilities- Prospect, qualify, and secure new corporate and leisure business to drive consistent revenue growth.
- Develop, implement, and manage comprehensive account plans for top-tier and high-value accounts.
- Contribute actively to strategic sales planning, annual budgeting, and accurate financial forecasting.
- Maintain comprehensive client records, CRM databases, and produce detailed monthly sales performance reports.
- Monitor local market trends, industry developments, and competitor activities to maintain a competitive edge.
- Ensure strict adherence to internal hotel sales policies, standard operating procedures, and brand guidelines.
- Coordinate seamlessly with Front Office, Reservations, and Food and Beverage departments for flawless event execution.
- Deliver exceptional guest service standards while upholding health, safety, and operational excellence.
- Bachelor's degree in any relevant field from a recognized tertiary institution.
- Minimum of 6 years of progressive experience in Sales and Marketing, preferably within a five-star luxury hotel environment.
- Proven track record of consistently meeting or exceeding ambitious revenue and sales targets.
- Extensive experience working with local and international meetings, incentives, conferences, and events groups.
- Deep working knowledge of the Lagos corporate and hospitality market.
- Strong communication, negotiation, interpersonal, and customer relationship management skills.
- Strategic, detail-oriented mindset with the ability to work independently and under pressure.
- Competitive salary package with lucrative performance-based commission structures.
- Opportunities for professional growth and career advancement within a luxury hospitality brand.
- Health insurance and other staff welfare benefits.
- Dynamic, supportive, and prestigious working environment.