About the Role
Moniepoint is a leading financial technology company digitising Africa’s real economy by building an innovative financial ecosystem for businesses. We are seeking a strategic and experienced Head of Debt Collections to lead our recovery operations, minimize Loss Given Default (LGD), and protect our lending portfolios across Nigeria.
Key Responsibilities- Design and implement a segmented debt collection framework spanning early-stage soft collections through hardcore legal recovery, restructuring, and write-off pathways.
- Define the organizational structure, recruit high-caliber talent, and deploy operational infrastructure including collections management systems and tracking dashboards.
- Direct legal recovery strategy, ensuring all actions comply with applicable financial regulations and debt recovery laws in Nigeria.
- Manage high-level engagements with external stakeholders, including law enforcement agencies, regulatory bodies, and external counsel.
- Design incentive structures and performance frameworks to drive recovery rates and cost-to-collect efficiency.
- Oversee performance reporting to senior management, providing actionable insights on recovery rates, cost of recovery, and portfolio-level LGD trends.
- Bachelor's degree in a relevant field.
- Minimum 7 years of experience in credit and debt recovery, including senior leadership managing high-value non-performing loans.
- Demonstrated experience across both high-ticket corporate recovery and high-volume digital retail collections.
- Strong working knowledge of debt recovery laws, banking regulations, and court procedures across Nigeria.
- Familiarity with digital collections infrastructure, CRM systems, propensity-to-pay scoring, and behavioral segmentation.
- Competitive salary and performance-based incentives.
- Comprehensive health insurance coverage.
- Opportunities for professional growth and leadership impact in a fast-growing fintech unicorn.
- Collaborative and dynamic work environment.