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Head, Field Marketing & Merchant Acquisition

Neptune Microfinance Bank | Lagos, Nigeria

Full-Time Posted today 2 views

About the Role

Neptune Microfinance Bank is on a mission to empower people through financial intermediation in Nigeria and across Africa, delivering tailored business and personal financial solutions. We are currently seeking a highly experienced, results-driven Head of Field Marketing & Merchant Acquisition to lead the expansion of our merchant acquisition and field sales operations. In this strategic leadership role, you will be instrumental in scaling our market presence, driving transaction growth, and solidifying our position as a leading financial partner for businesses.

Key Responsibilities
  • Develop and execute comprehensive merchant acquisition and field marketing strategies to drive brand visibility and market penetration.
  • Recruit, train, mentor, and supervise high-performing field marketing officers and regional supervisors.
  • Drive aggressive POS deployment, merchant activation, business account acquisition, and sustained transaction volume growth.
  • Establish clear performance targets, key performance indicators, and monitor daily field sales productivity.
  • Design and implement targeted merchant acquisition campaigns across supermarkets, restaurants, pharmacies, hotels, petrol stations, and other key retail sectors.
  • Build scalable, efficient field sales structures across Lagos and other strategic Nigerian markets.
  • Implement CRM-based field reporting, robust performance measurement systems, and proactive merchant retention initiatives.

Qualifications
  • Minimum of 8 years of relevant sales, marketing, and business development experience within the financial services sector.
  • Proven leadership experience in fintech, commercial banking, payment services, or large-scale merchant acquisition.
  • Demonstrable track record of successfully managing, motivating, and scaling large field sales teams.
  • Deep, practical knowledge of Nigeria's dynamic POS and merchant payment ecosystem.
  • Excellent leadership, analytical, interpersonal, and commercial execution skills.

Benefits
  • Competitive salary with attractive performance-based bonuses and incentives.
  • Comprehensive health insurance coverage for you and your dependents.
  • Opportunities for professional development and career advancement in a fast-growing fintech-focused microfinance bank.
  • Dynamic, innovative, and collaborative work culture that values impactful contributions.

Skills

Field Marketing Merchant Acquisition Team Leadership POS Deployment Business Development Fintech Ecosystem Sales Strategy CRM Reporting
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