About the Role
Dunn & Braxton is a team of dedicated professionals with over 50 years of combined experience, committed to advancing our clients' strategic goals. We are currently seeking a dynamic and results-driven General Manager of Retail to take overall strategic and operational leadership of our retail station network across Kano and the wider northern territory. In this executive capacity, you will be instrumental in driving revenue growth, optimizing inventory distribution, maintaining rigorous regulatory compliance, and enforcing exceptional customer service standards across all regional outlets.
Key Responsibilities- Direct and manage overall retail operations across all stations in Kano, ensuring complete alignment with corporate growth targets and operating guidelines.
- Take ownership of regional sales performance, manage operational budgets, control retail expenses, and implement strategies to maximize throughput for PMS, AGO, DPK, and lubricants.
- Monitor wet-stock movements, product pricing, dip measurements, and reconciliations to eliminate product losses, variance, or shrinkage across all stations.
- Supervise, mentor, and evaluate Station Managers while establishing uniform KPIs, enforcing robust cash-handling controls, and minimizing station downtime.
- Drive strict enforcement of health, safety, environmental compliance, and emergency protocols across all retail outlets.
- Manage critical relationships with regulatory authorities, including the NMDPRA and local agencies, alongside host communities to ensure seamless operations and zero sanction exposure.
- Enforce strict brand visual identity, pump accuracy, and exceptional service delivery across all Kano branches.
- Bachelor’s degree in Business Administration, Marketing, Engineering, Accounting, or a related discipline; an MBA or relevant Master's degree is a distinct advantage.
- Minimum of 8 to 10 years of professional experience in downstream oil and gas retail operations, with at least 4 years in a senior managerial capacity overseeing multi-station retail networks.
- Demonstrated working knowledge of the Northern and Kano retail fuel market dynamics, logistics supply routes, and the local regulatory landscape.
- Exceptional competencies in strategic thinking, operational control, P&L management, wet-stock auditing, crisis management, leadership, and team building.
- Competitive executive compensation package with performance-based incentives.
- Comprehensive health insurance coverage and professional development opportunities.
- Company vehicle, fuel allowance, and communication tools.
- The opportunity to shape the regional footprint and strategic direction of a premier downstream energy brand in Northern Nigeria.