About the Role
Efezi Southsea Nigeria Limited, a premier hospitality consultancy incorporated in 2009, is seeking a visionary and results-driven Hotel General Manager to lead operations at one of our managed properties in Lagos, Nigeria. In this executive role, you will be responsible for spearheading overall hotel management, maximizing financial performance, and delivering world-class guest experiences that align with our commitment to elevating hospitality standards across the region.
Key Responsibilities- Oversee day-to-day operations across all departments, ensuring seamless service delivery and adherence to high operational standards.
- Develop and manage annual budgets, monitor cash flow, control costs, and drive revenue growth to meet financial targets.
- Collaborate with sales and marketing teams to increase room occupancy, build corporate relationships, and expand market share.
- Lead, mentor, and evaluate hotel staff, fostering a culture of accountability, teamwork, and continuous professional development.
- Ensure exceptional guest relations by resolving escalated complaints promptly and maintaining pristine facility standards.
- Maintain strict compliance with health, safety, and government regulations through regular inspections of all hotel amenities.
- Prepare comprehensive performance and financial reports for board review and strategic planning.
- Bachelor's Degree or HND in Hotel Management, Hospitality Management, Business Administration, or a related field.
- Minimum of 10 years of progressive hospitality experience, with proven tenure as a Hotel General Manager or Deputy General Manager.
- Comprehensive knowledge of front office, housekeeping, food and beverage, sales, maintenance, and financial management systems.
- Demonstrated expertise in revenue management, cost control, budgeting, and strategic business development.
- Exceptional leadership, negotiation, problem-solving, and communication skills suited for a diverse workforce.
- Professional hospitality certifications or active memberships in recognized industry bodies will be an added advantage.
- Competitive salary package with performance-based bonuses.
- Comprehensive medical insurance and wellness benefits.
- Opportunities for professional development and career advancement within a leading hospitality consultancy.