About the Role
Efezi Southsea Nigeria Limited, a premier hospitality consulting firm established in 2009, is seeking a dynamic and results-driven General Manager to lead hotel operations for our partner properties in Lagos, Nigeria. In this executive role, you will be instrumental in elevating industry standards, optimizing financial performance, and delivering unforgettable guest experiences across small and medium-sized hotels.
Key Responsibilities- Oversee all daily hotel operations and departmental functions to ensure maximum efficiency and adherence to brand standards.
- Manage financial performance, including annual budgeting, revenue monitoring, cost control, and profitability targets.
- Drive business development initiatives, implement strategic marketing plans, and cultivate strong relationships with corporate clients and travel partners.
- Lead human resource functions, including senior staff supervision, performance management, training coordination, and compliance with labor policies.
- Maintain superior guest satisfaction by personally resolving complex complaints, analyzing feedback, and enforcing service excellence.
- Ensure strict compliance with health, safety, fire regulations, and statutory licensing requirements.
- Supervise asset management, inventory control, procurement, and comprehensive facility maintenance programs.
- Prepare insightful operational and financial reports for executive stakeholders and hotel ownership boards.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7-10 years of progressive managerial experience in the hospitality industry, specifically within hotel management.
- Demonstrated success in driving revenue growth, improving occupancy rates, and managing operational budgets.
- Exceptional leadership, communication, and interpersonal skills with a strong talent for staff development.
- In-depth knowledge of hotel management software, financial reporting, and regulatory compliance standards.
- Competitive salary package with performance-based bonuses.
- Comprehensive health insurance coverage.
- Opportunities for professional growth and executive leadership development.
- Dynamic and supportive work environment within a leading hospitality consultancy.