About the Role
Join Bimolara International Hospital as a Front Desk Officer and become the welcoming face of our state-of-the-art 24-hour medical facility in Ibadan, Oyo State. This is an excellent opportunity to work in a dynamic healthcare environment where you will support our mission of delivering advanced medical care, family medicine, and surgical services to our patients.
Key Responsibilities- Greet patients, visitors, and healthcare professionals with professionalism and courtesy
- Manage patient registration, appointment scheduling, and record-keeping using hospital systems
- Respond to inquiries and provide directions throughout the facility
- Handle telephone calls and direct them to appropriate departments
- Maintain a clean, organized, and welcoming reception area
- Coordinate with medical staff to ensure seamless patient flow
- Process payments and manage basic financial transactions
- Ensure compliance with hospital policies and infection control protocols
- Secondary school education minimum; OND or HND in relevant field preferred
- Proven experience in customer service, healthcare reception, or hospitality
- Excellent communication and interpersonal skills
- Proficiency in MS Office and hospital management systems
- Professional demeanor with patience and empathy
- Ability to multitask in a fast-paced environment
- Knowledge of healthcare ethics and patient confidentiality
- Competitive salary package
- Professional development opportunities
- Health insurance coverage
- Work in a modern, accredited healthcare facility