About the Role
Prestigious Homes Limited is a premier luxury-home builder dedicated to delivering exceptional, environmentally friendly, and majestic residential properties. We are currently seeking a polished, courteous, and professional Front Desk Officer to serve as the first point of contact for our esteemed clients, prospective property buyers, visitors, and vendors at our corporate office.
Key Responsibilities- Welcome and attend to clients, prospective property buyers, visitors, consultants, and contractors in a professional and courteous manner.
- Manage the front desk and reception area to ensure a welcoming, organized, and pristine environment at all times.
- Receive, screen, and direct incoming phone calls, enquiries, messages, and correspondence to the appropriate departments.
- Provide accurate preliminary information regarding company properties, developments, inspections, and services.
- Capture and maintain comprehensive, up-to-date records of visitors, client enquiries, and scheduled appointments.
- Coordinate property inspections, meetings, and engagements while liaising closely with the Sales and Marketing teams.
- Receive, sort, and dispatch incoming documents, parcels, and official letters.
- Perform general clerical duties including filing, scanning, photocopying, and document management.
- Collaborate with security personnel to enforce proper visitor access control and safety protocols.
- Handle client feedback and complaints professionally, escalating complex issues when necessary.
- Minimum of OND, HND, or B.Sc. in Business Administration, Mass Communication, Public Administration, Hospitality Management, or a related field.
- 2 to 4 years of proven work experience in a front desk, reception, customer service, or administrative role, preferably within the real estate or hospitality sector.
- Exceptional verbal and written communication skills with a refined, professional, and confident demeanor.
- Proficiency in Microsoft Office applications including Word, Excel, and Outlook.
- Strong organizational, multitasking, and time-management abilities with meticulous attention to detail.
- Ability to maintain composure and professionalism when interacting with high-value clients and handling challenging situations.
- Competitive and negotiable remuneration package based on experience and qualifications.
- Opportunity to build a rewarding career within a prestigious and fast-growing luxury real estate firm.
- A dynamic, supportive, and professional working environment.