About the Role
DRG Hospital Limited, a modern medical facility located in Kubwa, is currently seeking a dedicated and professional Front Desk Officer to join our dynamic team. We offer comprehensive healthcare services including general medicine, surgery, maternity, laboratory diagnostics, scan and ECG, special baby care, ENT, and dental services. In this role, you will be the welcoming face of our hospital, ensuring that every patient, visitor, and staff member receives courteous, efficient, and reliable administrative support.
Key Responsibilities- Greet and welcome patients, visitors, and vendors warmly upon arrival at the hospital reception.
- Answer, screen, and forward incoming phone calls while providing accurate information to public enquiries.
- Schedule, manage, and confirm patient appointments efficiently using hospital management systems.
- Maintain a neat, organized, and professional reception area at all times.
- Handle patient registration, maintain records, and ensure strict confidentiality of sensitive medical information.
- Collaborate effectively with medical and administrative staff to ensure seamless daily hospital operations.
- Previous experience working as a front desk officer, receptionist, customer service representative, or administrative assistant.
- Good command of the English language, both spoken and written, with excellent communication skills.
- Basic proficiency in Microsoft Office applications including Word, Excel, and email management.
- Friendly, polite, and professional demeanor with strong interpersonal skills.
- Exceptional organizational, multitasking, and time-management abilities.
- Must be punctual, reliable, neat in appearance, and willing to learn in a fast-paced medical environment.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and training within the healthcare sector.
- A supportive, collaborative, and health-focused work environment.