About the Role
Dexterous Applied Training Institute (DATI) is an industry-certified Training and Consultancy Institute dedicated to closing skill gaps across the Nigerian industrial sector. We are currently seeking a welcoming, organized, and customer-focused Front Desk Officer to join our dynamic team and serve as the primary brand ambassador at our Warri and Port Harcourt centres.
Key Responsibilities- Manage front-of-house operations by welcoming trainees, corporate delegates, and guests while maintaining a pristine reception environment.
- Enforce visitor access control, issue visitor badges, and maintain accurate security sign-in protocols.
- Coordinate learner registration documentation, daily attendance tracking, ID card production, and course material distribution.
- Handle incoming switchboard calls, respond to general email inquiries, route messages promptly, and log all parcels and mail.
- Assist the Admin Supervisor with administrative filing, key management, facility tidiness, and training room readiness.
- Directly oversee frontline support staff, including Office Assistants, Cleaners, and Security personnel.
- Minimum of an OND (Upper Credit) in Secretarial Studies, Mass Communication, Business Administration, Social Sciences, or a related field.
- 1 to 2 years of professional experience in front-of-house operations, reception, or customer service roles.
- Proficiency in MS Office Suite (Excel, Word, PowerPoint) and Google Workspace.
- Demonstrated expertise in guest greeting etiquette, switchboard routing, and pre-training logistics support.
- Exceptional interpersonal, verbal, and written communication skills with high attention to detail.
- Competitive annual salary ranging from N2.85M to N3.35M based on Grade 4 banding.
- Opportunity to work with a leading industry-certified training and consultancy institute in Nigeria.
- Professional growth and skill development in a structured corporate environment.