About the Role
Wertvoll Consulting Services is a premier hospitality consulting firm headquartered in Lekki, Lagos, Nigeria, specializing in asset optimization, profitability maximization, and operational excellence for top-tier hospitality properties nationwide. Under the visionary leadership of Principal Consultant Mazi Collins Ugochukwu Nwangwu, we deliver tailored, hands-on interventions that transform underperforming assets and scale high-growth hospitality brands. We are currently seeking a dynamic and articulate Front Desk Officer to manage our corporate reception area and provide exceptional administrative support to our team and distinguished clients.
Key Responsibilities- Greet and welcome clients, visitors, and high-profile guests with exceptional warmth and professional etiquette.
- Manage the front office telephone switchboard, routing calls efficiently and taking accurate messages.
- Handle incoming and outgoing correspondence, including sorting mail, courier deliveries, and official documents.
- Maintain a neat, organized, and welcoming reception area that reflects the high standards of our hospitality brand.
- Schedule meetings, coordinate conference room bookings, and assist in organizing corporate events or client presentations.
- Provide general administrative support to management and consulting teams as needed.
- Maintain visitor logs and ensure strict adherence to front desk security and access control protocols.
- Minimum of an OND, HND, or Bachelor Degree in Business Administration, Hospitality Management, or a related field.
- Proven work experience as a Front Desk Officer, Receptionist, or in a similar customer-facing administrative role.
- Exceptional verbal and written communication skills in English.
- Outstanding interpersonal skills with a polished, professional corporate demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and general office equipment operation.
- Strong organizational abilities with a keen eye for detail and the capacity to multitask in a fast-paced environment.
- Residency in or close proximity to Lekki, Lagos is strongly preferred.
- Competitive salary commensurate with experience.
- Opportunities for professional growth within a premier hospitality consulting firm.
- A vibrant, supportive, and professional work environment in the heart of Lekki, Lagos.