About the Role
Edgemark Studios is a premier creative photography outfit based along 4th Avenue, Gwarinpa, Abuja, renowned for capturing exceptional moments and delivering top-tier visual storytelling. We are currently seeking a polished, articulate, and customer-centric Front Desk Officer to serve as the welcoming face of our brand. In this pivotal role, you will manage front-office operations, handle client inquiries, coordinate studio bookings, and ensure a seamless, professional experience for every visitor who walks through our doors.
Key Responsibilities- Greet and welcome studio clients, visitors, and guests with warmth and high professionalism.
- Manage incoming phone calls, emails, and WhatsApp inquiries regarding photography sessions and pricing.
- Coordinate studio appointments, schedules, and session bookings using our management system.
- Maintain a clean, organized, and aesthetically pleasing reception area that reflects our creative brand.
- Handle client intake forms, basic administrative paperwork, and payment collection tracking.
- Liaise with the photography and editing teams to ensure timely client updates and portrait pickups.
- Minimum of OND, HND, or Bachelor’s Degree in Business Administration, Communications, or a related field.
- Proven work experience as a Front Desk Officer, Receptionist, or Customer Service Representative, preferably in a creative or service-oriented industry.
- Exceptional verbal and written communication skills in English, with a polite and engaging phone manner.
- Proficiency in Microsoft Office Suite, Google Workspace, and general office equipment operation.
- Strong organizational skills with the ability to multitask in a fast-paced creative environment.
- Residents of Gwarinpa or easily accessible areas within Abuja will have an added advantage.
- Competitive salary commensurate with experience.
- A vibrant, inspiring, and creative work environment within the Abuja photography industry.
- Opportunities for professional growth and skills development.
- Paid time off and supportive team culture.