About the Role
Brown Skin Girl (BSG) Skincare, a renowned Nigerian skincare brand dedicated to plant-based and nature-inspired beauty solutions for Black skin, is looking for a vibrant and customer-centric Front Desk / Client Service Officer. In this role, you will be the welcoming face and voice of our brand, ensuring every client and visitor receives warm, efficient, and professional service that aligns with our wellness and community-focused values.
Key Responsibilities- Greet and welcome visitors, clients, and vendors with professionalism and warmth.
- Manage incoming phone calls, emails, and social media inquiries promptly and courteously.
- Schedule client appointments, consultations, and follow-ups efficiently.
- Maintain a neat, organized, and welcoming front desk and reception area.
- Handle basic administrative tasks, including record keeping, inventory logging, and correspondence.
- Provide accurate information about BSG Skincare products and services to walk-in customers.
- Minimum of OND, HND, or Bachelor's Degree in relevant fields.
- Proven work experience as a Front Desk Officer, Client Service Representative, or similar administrative role.
- Exceptional verbal and written communication skills in English.
- Outstanding interpersonal skills with a passion for beauty, wellness, and customer satisfaction.
- Proficiency in using office management software and social media messaging platforms.
- Opportunities to grow your professional skills within a fast-rising beauty brand.
- Be part of a purpose-driven and innovative company culture.
- Work in a collaborative, supportive, and dynamic team environment.
- Directly contribute to the beauty, wellness, and empowerment community.