About the Role
Role Model School, a prestigious Christian institution founded in 2001 by Daystar Christian Centre, is seeking a vibrant and professional Front Desk / Administrative Personnel. In this vital role, you will serve as the primary point of contact for our school, delivering exceptional customer service and ensuring the smooth day-to-day operations of our front office. If you are passionate about education and possess top-tier administrative skills, we invite you to join our dedicated team.
Key Responsibilities- Welcome, register, and appropriately direct staff, pupils, parents, governors, and school visitors.
- Operate the main telephone switchboard with a pleasant phone manner, routing calls and relaying accurate messages.
- Manage the school primary email inbox, respond to inquiries, and schedule appointments for staff members.
- Maintain a warm, professional, and welcoming ambience in the reception area.
- Handle correspondence between the school, current parents, and prospective families.
- Resolve parent inquiries and complaints promptly, fostering trust and long-term relationships.
- Maintain accurate records of interactions, process paperwork, and assist with the student admission process.
- Possession of a Bachelor’s degree in Mass Communication, Social Sciences, or a related field from a reputable university.
- Minimum of two (2) years of proven work experience within an administrative or front desk team.
- Excellent written and verbal communication skills in English.
- Proficiency in Microsoft Office applications.
- Strong customer service orientation with the ability to manage multiple tasks effectively.
- Proximity to Oregun, Ikeja, Ketu, Ojota, Ogudu, Ogba, or surrounding areas in Lagos is strongly preferred.
- Competitive salary package within the educational sector.
- A supportive, faith-based, and values-driven work environment.
- Opportunities for professional development and continuous learning.