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Front Desk / Admin Operations Officer

Swift Consulting | Lagos, Nigeria

Full-Time Posted today 1 view

About the Role

Swift Consulting is recruiting a dynamic and customer-focused Front Desk / Admin Operations Officer on behalf of our esteemed client in the architectural industry. In this role, you will serve as the primary point of contact for clients and visitors while ensuring efficient day-to-day office operations.

Key Responsibilities
  • Welcome and attend to clients, visitors, and guests with utmost professionalism and courtesy.
  • Manage incoming calls, emails, correspondence, and general public enquiries efficiently.
  • Maintain a clean, organized, and welcoming reception area and professional office environment.
  • Schedule meetings, manage appointments, and coordinate executive calendars as required.
  • Provide comprehensive administrative support to architects, management, and internal team members.
  • Prepare, organize, and maintain company documents, records, physical and digital files.
  • Coordinate incoming and outgoing shipments, deliveries, and official correspondence.
  • Monitor inventory levels of office supplies and coordinate timely replenishment.
  • Liaise professionally with external vendors, service providers, and corporate clients.
  • Support general facility maintenance and basic procurement administrative processes.

Qualifications
  • Bachelor’s Degree or HND in Business Administration, Office Management, or a related field.
  • 2 to 4 years of proven professional experience in front desk management, administration, or office operations.
  • Industry experience within architecture, construction, engineering, or professional services is a strong advantage.
  • Exceptional verbal and written communication, interpersonal, and customer service skills.
  • Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook.
  • Strong organizational, multitasking, and problem-solving abilities with high attention to detail.
  • Impeccable telephone etiquette, professional grooming, and personal presentation.
  • Ability to handle confidential company and client information with strict discretion.

Benefits
  • Competitive salary package commensurate with experience.
  • Opportunities for professional growth within a supportive corporate environment.
  • Health insurance brokerage support and other corporate staff welfare benefits.

Skills

Front Desk Management Office Administration Customer Service Calendar Management Microsoft Office Suite Vendor Management Record Keeping Communication
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