About the Role
Ascentech Services Limited is recruiting a dynamic and experienced Floor Manager on behalf of our client in the wellness industry to oversee daily administration, human resources, and customer engagement operations.
Key Responsibilities- Coordinate all center departments including Front Office, Spa, Medical, Yoga, Housekeeping, Maintenance, Security, and Retail services.
- Manage end-to-end recruitment, onboarding, employee records, attendance, leave management, and payroll inputs.
- Enforce standard operating procedures (SOPs), handle procurement, vendor management, and inventory control.
- Maintain health, safety, and statutory compliance, ensuring timely renewal of all facility licenses and permits.
- Drive customer acquisition by converting walk-in clients, conducting center tours, and resolving escalated complaints.
- Bachelor's degree in Human Resources, Business Administration, Management, Hospitality, or a related field.
- Minimum of 10 years of relevant operational experience, specifically within the hospitality and spa industry.
- Proficiency in MS Office, Google Workspace, labor laws, and HR compliance frameworks.
- Exceptional leadership, vendor management, negotiation, and multitasking abilities.
- Competitive net monthly salary of ₦600,000.
- Pension scheme and 13th-month bonus.
- Exclusive 2-year retention bonus.