About the Role
TeamAce Limited is seeking a proactive and results-driven Field Credit Officer to join our dynamic team in Nigeria. In this role, you will play a crucial part in maintaining a healthy credit portfolio by conducting field visits, monitoring loan accounts, and ensuring effective recovery of delinquent loans while upholding professional customer relationships.
Key Responsibilities- Conduct regular field visits to customers for credit monitoring and recovery of delinquent loan accounts.
- Engage customers professionally to assess their repayment capacity and agree on feasible, structured repayment plans.
- Monitor loan performance and follow up consistently on repayment commitments to ensure compliance with agreed terms.
- Accurately document all field activities, customer engagements, and visit outcomes on approved internal systems.
- Identify high-risk and non-performing loan accounts promptly and escalate them in line with established company procedures.
- Ensure all credit and recovery activities strictly comply with internal policies, CBN regulations, and applicable Nigerian laws.
- Bachelor's Degree in Business Administration, Finance, Economics, or a related discipline.
- 1 to 2 years of proven experience in credit operations, loan recovery, or a similar role within a financial institution or Microfinance Bank.
- Sound knowledge of credit administration, risk assessment, and loan recovery processes.
- Strong negotiation, communication, and interpersonal skills to handle diverse customer profiles.
- Ability to work independently, manage multiple field accounts effectively, and consistently meet assigned performance targets.
- Competitive salary with performance-based incentives and bonuses.
- Comprehensive health insurance coverage.
- Opportunities for professional development and career growth within the financial sector.
- A collaborative and supportive work environment that values innovation and impact.