About the Role
Marriott International, Inc. is a leading global lodging company dedicated to providing exceptional guest experiences and fostering a culture of excellence. At the iconic Sheraton Lagos Hotel, we are currently seeking a dynamic and organized Executive Assistant to provide high-level administrative support, streamline office operations, and ensure seamless communication across all departments. If you possess a passion for hospitality, exceptional organizational skills, and a commitment to delivering outstanding service, we invite you to apply for this exciting opportunity in Nigeria.
Key Responsibilities- Receive, process, and distribute incoming correspondence, faxes, and documents to appropriate personnel and guests accurately.
- Maintain office equipment functionality, coordinate maintenance services, and follow up promptly to resolve technical issues.
- Enter, retrieve, and update information in computer databases, managing records, files, reservations, and guest inquiries.
- Assist management with employee relations, including onboarding, training, scheduling, performance evaluations, and upholding company policies.
- Welcome guests according to Marriott standards, anticipate service needs, answer property-related questions, and resolve inquiries professionally.
- Foster positive working relationships with coworkers, support team goals, and communicate clearly using professional language and telephone etiquette.
- Proven experience as an Executive Assistant, Administrative Assistant, or relevant role within the hospitality industry.
- Strong computer literacy, including proficiency in office productivity software and database management systems.
- Exceptional verbal and written communication skills in English, with professional telephone etiquette.
- Ability to multitask, prioritize daily tasks effectively, and maintain strict confidentiality regarding proprietary information.
- Strong interpersonal skills with a guest-first attitude and the ability to work collaboratively in a fast-paced team environment.
- Physical capability to perform routine office duties, including lifting objects up to 10 pounds.
- Competitive salary and performance-based incentives within the global hospitality sector.
- Comprehensive healthcare coverage and employee wellness programs.
- Exclusive employee travel discounts across Marriott International properties worldwide.
- Ongoing professional development, training workshops, and clear career advancement pathways.