About the Role
Bracken Media Solutions is a forward-thinking business solutions provider located in the commercial heart of Lagos State, dedicated to driving digital transformation and cutting-edge innovations. As the automotive industry shifts toward sustainable mobility, purchasing an electric vehicle requires an educational and seamless customer journey. We are seeking a results-driven EV Showroom Operations & Sales Manager to oversee our state-of-the-art showroom, spearhead our sales strategies, and lead a high-performing team in the Nigerian market.
Key Responsibilities- Oversee daily showroom presentation, ensuring floor vehicles, interactive technology displays, and charging demonstration stations are clean, functional, and fully operational.
- Manage display inventory and test-drive fleet readiness, ensuring compliance with state-of-charge protocols, vehicle cleanliness, and scheduling systems.
- Set, monitor, and achieve monthly and quarterly sales targets for new EVs, accessories, extended warranties, and home charging packages.
- Lead lead-generation activities across digital, social media, and walk-in channels while tracking conversion rates at every stage of the sales pipeline.
- Provide direct sales support for high-value prospects, complex negotiations, and deal closures.
- Analyze weekly performance metrics, including KPIs, lead conversion rates, and test-drive-to-sale ratios, and adjust strategies to maximize revenue.
- Assist in organizing local community events, EV test-drive pop-ups, and showroom workshops to increase brand awareness and showroom foot traffic.
- Ensure a premium, seamless buying experience from the first point of contact to final delivery and vehicle handover.
- Bachelor's Degree in Business Administration, Marketing, or a related field, or equivalent practical experience.
- 3 to 5+ years of experience in retail operations and sales management, preferably within the automotive, consumer electronics, premium retail, or EV sectors.
- Strong understanding of electric vehicle technology, charging infrastructure, and prevailing market trends.
- Proven ability to recruit, mentor, train, and retain a high-performing sales and operations team.
- Excellent verbal and written communication, negotiation, and presentation skills.
- Competitive salary with attractive performance-based sales commissions and bonuses.
- Comprehensive health insurance coverage for employee and dependents.
- Continuous professional development and specialized training in cutting-edge EV technologies.
- Dynamic, innovative, and collaborative work environment in Lagos.
- Opportunities for rapid career advancement within a pioneering tech-driven organization.