About the Role
Airtel Africa is a leading telecommunications provider committed to connecting millions of customers and empowering businesses across the continent. We are currently looking for a dynamic and results-driven Enterprise Key Account Manager to join our growing team in the South-South region of Nigeria.
In this strategic role, you will be responsible for driving corporate customer acquisition, nurturing existing accounts, and maximizing revenue growth across key sectors. If you have a passion for telecommunications, exceptional relationship management skills, and a proven track record in B2B sales, this is an exciting opportunity to advance your career with a global industry leader.
Key Responsibilities- Drive the implementation of acquisition and retention strategies for prospective and existing enterprise accounts.
- Conduct regular corporate visits and presentations to promote Airtel corporate products, including E1 PRI, Data Centre Services, and Smart Advertising.
- Manage end-to-end account development, relationship management, and service level agreements for assigned portfolios.
- Monitor competitor activities, market trends, and CUG packages to propose effective counter-measures.
- Coordinate with internal support and finance teams to ensure prompt resolution of customer complaints, timely bill delivery, and revenue collection.
- Prepare comprehensive weekly and monthly reports on customer activities, sales pipelines, and key performance indicators.
- University Degree in Business Administration, Marketing, or a related field.
- 8 to 10 years of experience in key account management at a managerial level, preferably within telecom, FMCG, or consumable industries.
- Demonstrated expertise in B2B sales, product knowledge, and value-based selling.
- Superior presentation, negotiation, and analytical thinking skills.
- Proficiency in MS Office applications and customer relationship management tools.
- Strong self-motivation, independence, and commitment to achieving ambitious targets.
- Competitive salary package with performance-based incentives.
- Comprehensive health insurance and wellness programs.
- Opportunities for professional development and career advancement within a global telecommunications network.
- A diverse, inclusive, and collaborative work environment.