About the Role
Bharti Airtel is a leading global telecommunications provider connecting millions of subscribers across Asia and Africa. We are currently looking for a dynamic and results-driven Enterprise Key Account Manager to lead our corporate business development initiatives in the South-East region of Nigeria. In this critical role, you will be responsible for acquiring high-value corporate clients, expanding our enterprise product footprint, and ensuring exceptional customer satisfaction and revenue growth.
Key Responsibilities- Drive the implementation of acquisition and retention strategies for prospective and existing corporate accounts in the assigned sector.
- Conduct consistent field visits to corporate organizations, delivering impactful product presentations and establishing strategic partnerships.
- Promote specialized enterprise solutions including E1 PRI, Data Centre Services, and Smart Advertising.
- Manage end-to-end account development plans, maintain accurate CRM databases, and update weekly KPI dashboards.
- Monitor competitor activities, analyze market trends, and propose proactive countermeasures to secure market share.
- Collaborate with cross-functional support teams to ensure prompt resolution of customer inquiries and complaints.
- Ensure revenue assurance by driving timely billing, reducing debt portfolios, and minimizing client churn.
- Bachelor's degree in Business Administration, Marketing, or a related discipline.
- 8 to 10 years of professional experience in key account management, preferably within the telecommunications, FMCG, or consumables sectors.
- Demonstrated expertise in B2B sales, relationship management, and market analysis.
- Exceptional presentation, negotiation, and communication skills.
- Proficiency in MS Office applications and CRM tools.
- Competitive salary package with performance-based incentives.
- Comprehensive health insurance and wellness programs.
- Opportunities for professional growth and career advancement within a global telecom leader.
- Dynamic, inclusive, and equal-opportunity work environment.