About the Role
Airtel Africa is seeking a dynamic and results-driven Enterprise Key Account Manager to lead our corporate sales and account management initiatives across the North-West Region of Nigeria. In this strategic role, you will be responsible for acquiring high-value corporate clients, driving revenue growth, and expanding Airtel's enterprise footprint in the telecommunications sector. You will champion our cutting-edge business solutions, including E1 PRI, Data Centre Services, and Smart Advertising, ensuring exceptional service delivery and client satisfaction.
Key Responsibilities- Drive aggressive customer acquisition and retention strategies by visiting corporate accounts and identifying new business opportunities.
- Present and sell advanced enterprise products, including Data Centre Services, E1 PRI, and Smart Advertising, to key decision-makers.
- Develop and execute comprehensive account development plans in alignment with signed Service Level Agreements (SLAs).
- Monitor competitor activities, market trends, and CUG packages to formulate effective counter-measures and win market share.
- Manage day-to-day customer inquiries and collaborate with internal support teams to ensure prompt resolution of all complaints.
- Ensure revenue assurance by driving timely bill payments, reducing debt portfolios, and minimizing client churn within the assigned sector.
- Submit comprehensive weekly and monthly reports detailing sales activities, prospects, challenges, and collection metrics.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 8 to 10 years of professional experience in key account management at a managerial level, preferably within FMCG, consumables, or telecommunications.
- Demonstrated expertise in B2B sales, relationship management, and market analysis.
- Exceptional presentation, negotiation, and communication skills, with proficiency in MS Office applications.
- Strong analytical thinking and a proven track record of exceeding ambitious revenue targets.
- Competitive salary package with performance-based incentives.
- Comprehensive health insurance coverage for employee and dependents.
- Opportunities for professional development and career advancement within a global telecom leader.
- Dynamic, inclusive, and collaborative work environment that champions diversity.