About the Role
Airtel Africa is seeking a dynamic, results-driven Enterprise Key Account Manager to lead our corporate sales and account retention strategies in the North-East region of Nigeria. In this pivotal role, you will champion our suite of enterprise telecommunications solutions, drive revenue growth, and build enduring relationships with top-tier corporate clients.
Key Responsibilities- Execute comprehensive customer acquisition, implementation, and retention strategies for prospective and existing accounts.
- Conduct consistent field visits to corporate organizations, delivering impactful product presentations and driving sales.
- Promote specialized enterprise services including E1 PRI, Data Centre Services, and Smart Advertising.
- Maintain and update robust customer databases and weekly KPI dashboards to monitor revenue market share.
- Monitor competitor activities, analyze market developments, and propose proactive countermeasures.
- Manage day-to-day customer inquiries, coordinate with support teams for prompt complaint resolution, and ensure revenue assurance through effective debt management.
- Bachelor degree in Business Administration, Marketing, or a related field.
- 8-10 years of professional experience in Key Account Management, preferably within the telecommunications, FMCG, or consumables sectors.
- Demonstrated expertise in B2B sales, relationship management, and strategic market analysis.
- Exceptional presentation, negotiation, and communication skills.
- Proficiency in MS Office and strong analytical thinking capabilities.
- Competitive salary and performance-based incentives.
- Comprehensive health insurance coverage.
- Opportunities for professional development and career advancement within a global telecommunications leader.
- Dynamic and inclusive work culture that champions diversity.