About the Role
Ascentech Services Limited is looking for a dynamic and experienced Electronics Retail Manager to oversee daily operations and commercial performance for a leading electronics retail brand in Nigeria. In this role, you will play a pivotal part in driving revenue growth, managing inventory accuracy, and delivering exceptional customer experiences within a fast-paced retail environment.
Key Responsibilities- Drive sales and revenue growth for the electronics category to achieve and exceed assigned commercial targets.
- Lead, supervise, train, and motivate the sales team to ensure peak performance and adherence to service standards.
- Maintain strict inventory control, minimizing stock losses, shrinkage, damages, and discrepancies between physical and system stock.
- Execute effective in-store merchandising, promotional activities, and ensure accurate pricing and signage.
- Manage customer inquiries, complaints, and after-sales service issues efficiently to guarantee high customer satisfaction.
- Monitor product availability, coordinate timely stock replenishment, and process returns or exchanges smoothly.
- Prepare comprehensive sales, inventory, and operational reports for management review.
- Bachelor degree or HND in Business Administration, Marketing, Retail Management, or a related field.
- 3 to 5 years of proven experience in electronics retail, consumer electronics, or home appliances management.
- Demonstrated success in achieving sales targets, managing staff, and controlling retail inventory.
- Strong leadership, communication, negotiation, and problem-solving skills.
- Proficiency in Microsoft Office suite and retail management software.
- Exceptional commercial awareness and a strong commitment to customer service excellence.
- Competitive salary and performance-based incentives.
- Health insurance and other staff welfare benefits.
- Opportunities for professional growth and career advancement within a reputable organization.